SafeNexus Fleet — privacy policy

SafeNexus (Pty) Ltd · applies to the SafeNexus Fleet web application and the SafeNexus Fleet Android app · last updated 15 September 2026

SafeNexus Fleet is a fleet safety and inspection system that your employer (the organisation) runs for its vehicles, plant and drivers. The organisation is the responsible party for the personal information in it under the Protection of Personal Information Act (POPIA); SafeNexus (Pty) Ltd operates the software on the organisation's instructions. This page explains what the app collects and why.

What the app collects

DataWhyWhere it goes
Name, e-mail address, username, role and depotTo sign you in through your organisation's identity provider and show you the machines and sheets you are allowed to see.Your organisation's SafeNexus Fleet server.
Inspection sheets, defects, tickets and job-card notes you captureThe purpose of the app: pre-use, post-shift and weekly inspections and the work that follows.Your organisation's server, visible to the supervisors and safety officers of your organisation.
Photographs (camera or gallery)Only when you attach them to a sheet, defect or ticket as evidence of a fault or repair.Your organisation's evidence store; never sent anywhere else.
Location (approximate or precise)Only when an inspection form asks for a capture position, and only at the moment you submit that sheet. The app does not track you in the background.Stored on the sheet on your organisation's server.
Signature drawingsOperator and supervisor sign-off on sheets.Stored with the sheet.
A random device identifier and sign-in tokensTo keep you signed in on this device and to let your organisation revoke a lost device. Tokens are kept in the phone's secure key store.Your organisation's server (the identifier only).
Biometric unlock (optional)Fingerprint or face unlock to open the app or confirm a signature. The biometric itself never leaves the phone.Handled by Android; the app only receives "verified".

What the app does not do

Offline use

Sheets captured without signal are kept on the phone until it reconnects and are then uploaded and removed from the device. Signing out clears the local queue and tokens.

Retention and your rights

Inspection records are kept for as long as your organisation's safety and legal obligations require (typically the period set by the Occupational Health and Safety Act and its regulations). To access, correct or delete your personal information, contact your organisation's safety officer or information officer; SafeNexus (Pty) Ltd acts on the organisation's instruction. You can also write to privacy@safenexus.co.za.

Security

Data travels over HTTPS. Each organisation's data is isolated on the server (row-level security), sign-in is through your organisation's identity provider, and evidence links are signed and expire.

Changes

Updates to this policy are published at this address with a new date.